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Frequently Asked Questions
Frequently Asked Questions
General
Adding or deleting Gobot team members
Adding or deleting agency clients
Adding your company logo to Gobot
Advanced booking functionality
Can I use my bot to reduce cart abandonment?
Chatbot Settings and Advanced Triggers
Chatbot speed and timing
Choice of Language for your Gobot Chatbot and Knowledge Base
Coordinating Multiple Live Chatbots
Copying or dupicating your bot
Effective Use of Jump Buckets
FAQ and Trouble Shooting
Getting Started
Gobot + Zapier
Gobot Access Rights
Gobot Analytics
Gobot branding removal
Gobot Chatbot Email Automation & Sequences
Gobot Chatbot Email Functionality
Gobot Chatbot Templates and Examples
Gobot Chatbot Transcripts
Gobot Chatbot Webhooks
Gobot Contacts
Gobot Dashboards
Gobot Data Processing Agreement for GDPR Compilance
Gobot Knowledge Base
Gobot Message Types - Right Hand Panel
Helpdesk Ticket Generation
How do I get a transcript of my conversation?
How do I set up a Product Finder Quiz?
Is Gobot a toy? No, it's a chatbot!
Is Gobot slowing down my webiste?
Live Chat
Longer Chatbot Scripts
More In-Depth Bot Building Instructions
Shopify Troubleshooting
Tag you're it!
The Style of your Gobot Chat Window and Button
Trigger a bot on click of a link or button
Using a Gobot chatbot to create a contact in Hubspot CRM
Using Fields to Personalize and Enrich your Chatbot Scripts
Using Quick Replies to branch your chatbot conversations
Using your chatbot to book a call or meeting
What is a chatbot and how does it work?
Your first chatbot!
42 more articles…
Integrations
ActiveCampaign Integration with Gobot
Build a Bot with Shopify Order Status Functionality!
Can't access Gobot via your Shopify admin console?
Dotdigital Integration With Gobot
Drip integration with Gobot
Enhanced ecommerce tracking via Google Tag Manager
Getting Started for Shopify Users
Gobot Email Marketing and CRM Integrations with Klaviyo, Drip, Mailchimp, Aweber, and Constant Contact
How to Install the Gobot Chatbot on your Shopify Site
How to Install the Gobot Widget (a third-party livechat and chatbot app) on your Simvoly Site
How to Install the Gobot Widget (a third-party livechat and chatbot app) on your Wix Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your BigCommerce Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Blogger Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Drupal 7 Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Drupal 8 site
How to Install the Gobot widget (third-party livechat and chatbot app) on your Duda site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Jimdo Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Joomla! Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Magento Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your PrestaShop
How to Install the Gobot Widget (third-party livechat and chatbot app) on your SquareSpace Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Strikingly site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Tumblr Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your uKit Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Volusion Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your WordPress or WooCommerce Site
How to Install the Gobot Widget (third-party livechat and chatbot app)on your GoDaddy Website
How to Install the Gobot Widget (third-party livechat and chatbot app)on your Weebly Site
How to Install your Gobot Widget (third-party livechat and chatbot) on your site
How to use Facebook Pixel with Gobot
Importing Shopify Products into your Chatbot
Instructions for Gobot+Shopify users as of Aug. 28, 2018 to access new Shopify specific features in Gobot
Klaviyo Integration with Gobot
Manually installing the Gobot code snippet on select pages of your Shopify store
Shopify Discounts or Coupons
Track your bot's conversions using Google Ads (Adwords)
Track your chatbot using Google Analytics
Turbo Delivery via Postmates
Use Gobot with your helpdesk!
Using Calendly with your chatbot to book meetings
Using your Shopify bot to answer questions
38 more articles…
Pricing
Pricing
Privacy
Add this to your website's privacy policy
Gobot Chatbot Privacy
Gobot Chatbot Privacy & Consent Log
Gobot Chatbot Privacy & Geographic Exclusion
Gobot Chatbot Privacy & Notice
Gobot Chatbot Privacy & Retention
Gobot Chatbot Privacy and GDPR
Gobot Privacy Shield
How do I edit or delete my personal data?
6 more articles…
Help Bot and Knowledge Base
Filling gaps in your knowledge base
Linking to your Gobot Knowledge Base on your Shopify Site
Q&A Functionality and Self-Help Chatbot
Training your help bot and knowledge base
Shoppable Quiz
Customizing your embedded quiz
Embed Bucket
Embedding your quiz into your Shopify store
Selecting Questions and Answer Choices for your Shoppable Quiz
Shopify template pages
What is a Shoppable Quiz or Product Finder?
3 more articles…
Shoppable Quiz
6 articles
Customizing your embedded quiz
Updated on October 31, 2020
Embed Bucket
Updated on October 31, 2020
Embedding your quiz into your Shopify store
Updated on October 31, 2020
Selecting Questions and Answer Choices for your Shoppable Quiz
Updated on January 28, 2021
Shopify template pages
Updated on October 31, 2020
What is a Shoppable Quiz or Product Finder?
Updated on January 17, 2021
Home
General
Adding or deleting Gobot team members
Adding or deleting agency clients
Adding your company logo to Gobot
Advanced booking functionality
Can I use my bot to reduce cart abandonment?
Chatbot Settings and Advanced Triggers
Chatbot speed and timing
Choice of Language for your Gobot Chatbot and Knowledge Base
Coordinating Multiple Live Chatbots
Copying or dupicating your bot
Effective Use of Jump Buckets
FAQ and Trouble Shooting
Getting Started
Gobot + Zapier
Gobot Access Rights
Gobot Analytics
Gobot branding removal
Gobot Chatbot Email Automation & Sequences
Gobot Chatbot Email Functionality
Gobot Chatbot Templates and Examples
Gobot Chatbot Transcripts
Gobot Chatbot Webhooks
Gobot Contacts
Gobot Dashboards
Gobot Data Processing Agreement for GDPR Compilance
Gobot Knowledge Base
Gobot Message Types - Right Hand Panel
Helpdesk Ticket Generation
How do I get a transcript of my conversation?
How do I set up a Product Finder Quiz?
Is Gobot a toy? No, it's a chatbot!
Is Gobot slowing down my webiste?
Live Chat
Longer Chatbot Scripts
More In-Depth Bot Building Instructions
Shopify Troubleshooting
Tag you're it!
The Style of your Gobot Chat Window and Button
Trigger a bot on click of a link or button
Using a Gobot chatbot to create a contact in Hubspot CRM
Using Fields to Personalize and Enrich your Chatbot Scripts
Using Quick Replies to branch your chatbot conversations
Using your chatbot to book a call or meeting
What is a chatbot and how does it work?
Your first chatbot!
Integrations
ActiveCampaign Integration with Gobot
Build a Bot with Shopify Order Status Functionality!
Can't access Gobot via your Shopify admin console?
Dotdigital Integration With Gobot
Drip integration with Gobot
Enhanced ecommerce tracking via Google Tag Manager
Getting Started for Shopify Users
Gobot Email Marketing and CRM Integrations with Klaviyo, Drip, Mailchimp, Aweber, and Constant Contact
How to Install the Gobot Chatbot on your Shopify Site
How to Install the Gobot Widget (a third-party livechat and chatbot app) on your Simvoly Site
How to Install the Gobot Widget (a third-party livechat and chatbot app) on your Wix Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your BigCommerce Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Blogger Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Drupal 7 Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Drupal 8 site
How to Install the Gobot widget (third-party livechat and chatbot app) on your Duda site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Jimdo Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Joomla! Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Magento Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your PrestaShop
How to Install the Gobot Widget (third-party livechat and chatbot app) on your SquareSpace Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Strikingly site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Tumblr Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your uKit Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your Volusion Site
How to Install the Gobot Widget (third-party livechat and chatbot app) on your WordPress or WooCommerce Site
How to Install the Gobot Widget (third-party livechat and chatbot app)on your GoDaddy Website
How to Install the Gobot Widget (third-party livechat and chatbot app)on your Weebly Site
How to Install your Gobot Widget (third-party livechat and chatbot) on your site
How to use Facebook Pixel with Gobot
Importing Shopify Products into your Chatbot
Instructions for Gobot+Shopify users as of Aug. 28, 2018 to access new Shopify specific features in Gobot
Klaviyo Integration with Gobot
Manually installing the Gobot code snippet on select pages of your Shopify store
Shopify Discounts or Coupons
Track your bot's conversions using Google Ads (Adwords)
Track your chatbot using Google Analytics
Turbo Delivery via Postmates
Use Gobot with your helpdesk!
Using Calendly with your chatbot to book meetings
Using your Shopify bot to answer questions
Pricing
Pricing
Privacy
Add this to your website's privacy policy
Gobot Chatbot Privacy
Gobot Chatbot Privacy & Consent Log
Gobot Chatbot Privacy & Geographic Exclusion
Gobot Chatbot Privacy & Notice
Gobot Chatbot Privacy & Retention
Gobot Chatbot Privacy and GDPR
Gobot Privacy Shield
How do I edit or delete my personal data?
Help Bot and Knowledge Base
Filling gaps in your knowledge base
Linking to your Gobot Knowledge Base on your Shopify Site
Q&A Functionality and Self-Help Chatbot
Training your help bot and knowledge base
Shoppable Quiz
Customizing your embedded quiz
Embed Bucket
Embedding your quiz into your Shopify store
Selecting Questions and Answer Choices for your Shoppable Quiz
Shopify template pages
What is a Shoppable Quiz or Product Finder?