How to Install the Gobot Widget (third-party livechat and chatbot app) on your PrestaShop


Gobot can work on all websites. Follow the steps below to get Gobot running on your PrestaShop site in two steps.

1. Create a chatbot

The first step is to create your bot and retrieve its embed code. In Gobot, after clicking Publish and then Install Gobot, you click Copy to clipboard to copy your embed code. See the section focused on publishing of this Gobot guide if you require step-by-step instructions.

2. Paste embed code into a module in your PrestaShop site

The second step is to add the Gobot embed code you just copied to your PrestaShop site.

First, login to the admin of your PrestaShop site. In this article we use the Custom HTML / JavaScript Code Module available from PrestaShop’s Addon store.

From the PrestaShop admin, navigate to the Modules screen, locate the Custom HTML / JavaScript Code Module and select Configure.

When configuring your Module, complete the following steps:

  1. Give your Module a Description (e.g., Gobot).
  2. Set the Position of your Module to Footer
  3. Paste the embed code you previously copied into the Content field.
  4. (Optional) If you wish to limit where your campaign appears on your site you can modify the Exclusive and Define pages options.
  5. Save your module when finished.

Your Gobot is now officially connected to your PrestaShop site! Go back to the Gobot tab in your browser, click on one of the pre-built bots in the left hand panel (chosen for you based on the goal you indicated in the signup process) or script your bot from scratch, and then click Publish and make live. Next time you visit your PrestaShop site your new bot will welcome you!


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