Can't access Gobot via your Shopify admin console?


I CAN'T ACCESS GOBOT VIA MY SHOPIFY ADMIN CONSOLE

This is probably a cookie related issue.  If you are an existing Gobot user and signed up with an email and password, then the easiest solution is to just sign in directly via https://www.getgobot.com/.  Otherwise, you'll need to make sure to adjust your browser settings to allow Gobot to set cookies.  Look for a section in your browser settings that speaks to allowing cookies for a specific site.  Click here for instructions as to how to do this for the major browsers.

Other cookie related issues you might be experiencing:

MY BOT IS NOT APPEARING ON MY SITE

Try clearing cookies, closing and reopening your browser window, and then running your bot again - this usually does the trick 9 out of 10 times!  Also, try loading your website in incognito mode to see if your bot runs - this avoids cookies from setting that may otherwise prevent your bot from appearing.  If you still can't get your bot to run, read on.  

It is not uncommon for users to inadvertently set multiple bot triggers that conflict. Click the Bot Setup Page and under the Advanced Tab turn off all of your triggers for now. Under the General Tab, under Select how the bot runs, click on "Resides on your site at all times" so that your bot appears upon click of a tab or button. When you test or publish your bot, look for that tab/button on the screen. If it does not appear you know something went wrong with the publication process. If the tab/button does appear, click it and your bot should run. If this works, you can go back to your settings, and choose a bot that pops up (rather than appears upon click of a tab) if you like, and carefully choose triggers that don't conflict.


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