Per Wikipedia, a chatbot (also known as a talkbots, chatterbot, Bot, IM bot, interactive agent, virtual assistant or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
A chatbot platform is a toolset or application used to conveniently build, train, deploy and manage custom AI chatbots for your enterprise. Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge. Gobot makes building bots easy! Gobot's intuitive drag n' drop interface avoids the need for any coding or programming.
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