Why doesn't your store ship to my country?

* Brazil shipping is temporarily opened on 10th September 2019 for the Standard shipping delivery   You can order in our site, colorcl.com

* Turkey shipping is temporarily available if customer agree with the tax&duties, starting 17th September 2019 for the Standard shipping delivery   Payment can be transferred through Western Union. Please contact us in our Contact-Us page with heading 'Western Union'.

The reasons for why we do not ship to certain countries vary. Please check below for the reasons why we are unable to ship to certain countries.

a) There may be issues with clearing customs because inspections have been strengthened to a certain level (ex, Brazil, Jordan, Russia, Turkey...)

b) delivery service may not be provided by the courier that ColorCL currently uses

c) PayPal may not be available. (Ex. Turkey...)

For reasons (a) and (b), ColorCL contracts agents who act on behalf of the brand for sales in the country, taking on the responsibilities for delivery, customs clearance, etc. The agent is authorized to sell our products in the country. Selling prices can vary depending on customs, shipping costs, etc. by country.

The countries currently operating under agents are as follows:

   - Jordan (Please contact to email address, colorcljo@gmail.com)
   - Russia (Please contact to email address, Colorcl@mail.ru)

To purchase from Brazil, we are trying to test the delivery to Brazil. When it's done, we will ship the packages out to Brazil again.

As for reason (c), we are currently waiting for Paypal to come up with a solution. At this time, we only accept payments through PayPal. 

We recommend procuring an overseas payment service for those that reside in countries where Paypal is not available.

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