Why does the tracking data show that my order has been delivered even though I haven't received it yet?

Sometimes the post office updates the status as 'delivered or completed delivery' as soon as packages arrive at the local post office, and not when packages have been delivered to an address. Please allow 3 business days upon seeing the update for delivery.

Please email us if your order is not delivered within that time. We will work with our shipping partners to locate your order.


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