Items cannot be changed to orders that have already been placed.
However, customers that need to modify their order can simply cancel their original order and place a new one.
In the following cases, please email us via our Contact-Us page with heading 'Modify order (Pre-ship)'.
a) To change Billing & Shipping information
b) To change out a product with another of equal value
In other cases, please re-order and send us an e-mail regarding the nature of the cancellation to your existing order. We'll check your e-mail within business hours and cancel your existing order before shipping it out.
*Please note that cancellations and modifications should be made before an order has been shipped out so as not to incur any additional fees.