“In one week since implementing it with a Google Analytics link, our lead generation rate has jumped from approximately 11.01% up to 17.65% and costs have dropped by around 31% per lead generated based on Google Ads data.“Keep Reading →
Gobot has added many virtual hands to the organization, addressing approximately 50% of public queries.
Lieutenant A.J. Rotella is the project manager for a major overhaul of the public website for the Los Angeles Sheriff’s Department (LASD), the nation’s largest sheriff’s department. For A.J., the idea of using Gobot stemmed from the need to provide more with less – to better serve the community, while reducing costs.Keep Reading →
Ecommerce has a real conversion rate and engagement problem.
But the solution is pretty straightforward – it involves shifting a portion of your advertising budget to conversational marketing.
Here’s why.Keep Reading →
At Gobot, we are proud to announce that we will be releasing our live chat offering in the coming months.
We believe it’s the best live chat option for Shopify stores, in particular those that are looking to either (a) boost sales by proactively approaching browsing customers,and/or (b) leverage a fully integrated AI chatbot for automation.
Many customers have been asking for live chat and we have been referring them to other services.
Once we release Gobot’s live chat, we expect that it will fit the needs of many of our customers, but certainly not all.
Different businesses have different needs, and we want to be unbiased in our suggestions to our trusted customers!
The multiple paths a potential shopper can take during an online shopping experience can be dizzying.
There are many routes to making an online purchase — website, apps, email, social media, just to name a few.
All of these options can be disorienting to customers if there isn’t one clear route for reaching businesses.
Enter “conversational commerce,” where stores and buyers connect through messaging apps.
Meet the chatbot, your ultimate matchmaker.
Utilize upselling and cross-selling or die! eCommerce is not for the faint hearted. Stores are now leveraging chatbots to get that edge – read how.
E-commerce is competitive – very competitive.
This much everyone who has dipped their toes in the e-commerce shark infested waters knows.
If you are lucky enough to be able to get a potential customer’s attention, you need to leverage that opportunity to the greatest extent possible.