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Gift Finder: How To Grow ECommerce Sales This Holiday Season

Expect to see a 2020 Black Friday/Cyber Monday and Christmas/holiday season surge of the ecommerce gift finder quiz.

Most people love receiving gifts and, perhaps with an equal passion, hate shopping for them! 

In fact, according to the annual Online Shopping Study from Pitney Bowes, six in 10 online holiday shoppers are dissatisfied with their holiday shopping experience and this is almost double the percentage from just four years ago.

Further, per Coinstar’s Holiday Survey, shopping induced stress is higher than ever. Simply put, there is too much to choose from and many online stores don’t make selecting the right gift easy enough (let alone fun).

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Coronavirus and Chatbots – Using AI to Answer Urgent Questions During Urgent Times

First, wash your hands, and then read this.

Everyone has questions about the global pandemic caused by the coronavirus, aka COVID-19.  With the backdrop of the US government recently declaring a state of national emergency, we’ve been working hand-in-hand with the Los Angeles Sheriff’s Department to make sure their Gobot chatbot can address questions pouring in from the community on the topic. 

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