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Video Frequently Asked Questions
Video Frequently Asked Questions
How does it work?
Do you Know What to do During a Boil Water Advisory?
How a Chemical Free FOB Iron filter works
How a Chemical Free FOC Sulphur Filter Works
How a Chemical Free Iron Sulphur Filter Works
How a Tannin Filter Works
How Does a Commercial or Whole House Reverse Osmosis System work?
How Does a Reverse Osmosis Drinking Water System Work?
How does a water softener work?
How does an Ultra Violet (UV) Disinfection System work?
How Does an Ultraviolet Disinfection System Works to kill Bacteria
How Long Does an Ultraviolet (UV) Lamp Last?
How Long Does it Take UV to Kill Bacteria in Water?
How to Disinfect Your Well Water to Kill Bacteria
How to Submit a Water Sample for Bacteria Testing
How to use Quick Connect (John Guest type) Plumbing Fittings
Is hard water clogging your pipes?
Reverse Osmosis Drinking Water System Guards Leak Stop Safety Featrure
Tannin Water Filter Demo - Removing Color From Your Families Water
What happens during a FREE In-home Water Analysis
What is a Certified Water Specialist (CWS)?
What is the WQA and why is it important to you?
What Level of Water Hardness is Too Hard for Your Family?
What's the difference between Reverse Osmosis and Ultraviolet Disinfection?
20 more articles…
Review
Best Water Softener for Your Family
Clack WS1 is the Worlds Best Water Softener Valve
How Fast Can You fill a Water Glass with Water Saver 75 Reverse Osmosis System?
How Important is Pure Drinking Water for My Baby?
How Long Does a Water Softener Last
How Much Water Does a Reverse Osmosis Drinking Water System Waste?
How to Choose an Ultraviolet Disinfection System for Water on Your Boat
Is All Bottled Water the Same?
Is tap water pure enough for your family?
Reverse Osmosis Insider Buying Tips
RO Drinking Water System Review Goldline 50
Should I Bathe My Baby in Tap Water?
Ultraviolet UV Disinfection System Insider Buying Tips
UV Dynamics Ultraviolet Minirack Disinfection System Review
Vectamaxx Commercial Whole House Reverse Osmosis Unboxing and Overview
Viqua 3 piece Water Filter Housing Review
Viqua IHS12 D4 Minirack Ultraviolet System Review
Viqua Sterilight (UV) Ultraviolet Disinfection System Review
Water Saver 75 High Efficiency Reverse Osmosis Drinking Water System Review
Water Softener Insider Buying Tips
Water Softener Review - Clack WS1
Water Softener Review – Water Boss Pro 180 and Pro Plus 380 High Efficiency Water Softeners
Water Softeners for Cottages
Water Treatment for Dummies Book Review
What's in Your City Tap Water?
Why I love the UV Dynamics Mini Rack UV Water Filter Systems
Why I Love the Viqua IHS12 D4 Minirack Ultraviolet UV System
Why we Love Spa Solution Hot Tub Water Conditioner
25 more articles…
Water Treatment Equipment Maintenance
Clack WS1 Water Softener Settings
Clack WS1 Water Softener Valve Settings
How to Change Filter Viqua 3 piece Water Filter Housing 7 easy steps
How to Change Filters in a Goldline 50 Reverse Osmsois Drinking Water System
How to Change Filters in a Reverse Osmosis System
How to Replace Automatic Shut Off Valve in Reverse Osmosis Drinking Water System
How to Reset the time on Clack WS1 Water Treatment Equipment
How to Setup and Clean a Mazzei with Bypass Air Injector
How to Winterize a Cottage Water Softener
How to Winterize Your Cottage Water Filter System
Water Treatment Equipment Order of Water Flow
8 more articles…
Water Softener Installation and Maintenance
Does a Water Softener add salt to your water?
How Much Salt Should be in Your Water Softener
How to Bypass a Clack WS1 Water Softener
How to Make Your Water Softener Last Longer
How to remove the salt clog from your water softener?
Water Boss Water Softener Basic Programming in 5 Easy Steps
Water Boss Water Softener Maintenance & Repair - Clean or Replace Injector 5 Easy Steps
Water Softener Installation 2A WaterBoss Plumbing Connections
Water Softener Installation 5A – Putting WaterBoss into Service 10 Easy Steps
Water Softener Installation Part 1 Where to Install WaterBoss and Clack
Water Softener Installation Part 2C Clack WS1 Plumbing
Water Softener Installation Part 3 Drain Connection Options
Water Softener Installation Part 4C Programming Your Clack WS1 Water Softener
Water Softener Installation Part 5C Putting Clack WS1 Water Softener into Service
Water Softener Maintenance Cleaning Out Your Brine Tank
Water Softener Sweat Jacket Sizing and Installation
WaterBoss Water Softener Clean Flow Control & Brine Piston 9 Easy Steps
WaterBoss Water Softener Maintenance & Repair - Replace Piston and/or Drive End Cap Assembly
WaterBoss Water Softener Maintenance & Repair How to Remove Salt Clog in 3 Easy Steps
What is the Best Salt to Use in My Water Softener?
17 more articles…
UV Installation and Maintenance
Disinfecting Your Household Plumbing
Household Water Disinfection the Easy Way
How to Add an Ultraviolet Light to Your Reverse Osmosis Drinking Water System
How to Add Solenoid to Your Ultraviolet System
How to Add Tannin Filtration to UV Dynamics Minirack UV
How to Assemble and Install a Pura UV System
How to Change the Filters and Lamp in Viqua VT1 DWS UV System
How to Change the Lamp in Viqua/Trojan UV Max Ultraviolet System
How to Install a UV Dynamics Mini Rack UV Water Filter System
How to Install a Viqua/Sterilight UV Disinfection Water Filter
How to Install a Water Saver 75 High Efficiency Reverse Osmosis Drinking Water System
How to Install UV Dynamics Water Filter Disinfection System
How to Install Viqua D4 or E4 22 gpm UV System – 11 Easy Steps
How To Install Viqua IHS12 D4 Minirack Ultraviolet System
How to Install Viqua VT1 DWS UV Drinking Water System
How to Replace Lamp and Filters in Viqua IHS12 D4 UV System
How to Replace Lamp and Service UV Dynamic Water Filter System
How to Replace Lamp and Service UV Dynamics Mini Rack Water Filter
How to Replace Viqua E4 Ultraviolet System Lamp and Service
How to Replace Viqua/Sterilight Ballast in UV Water Filter
How to Replace Viqua/Sterilight UV Lamp in Water Filter
How to Use New Viqua Grey Sleeve Bolt in UV Systems
Planning a Commercial or Whole House Reverse Osmosis System Installation
Pura UV Prefilter and Bulb Replacement
Ultraviolet Preventative Maintenance Insulating Your Pipes
Viqua UV Interactive LCD Controller Setup and Use
Viqua/Sterilight DWS UV Filter and Bulb Replacement
Which Viqua Trojan UV Max Replacement Controller Do I Need? | How to replace?
25 more articles…
Iron and Sulphur Installation and Maintenance
FOB FOC Installation Part 4CF Programming Your Iron Sulphur Filter
FOB FOC Installation Part 5CF Putting Iron Suphur Filter into Service
How to Winterize Iron and Sulphur Water Filter FOC FOB
Water Filters
Easy Water Filter Maintenance Using Plumbers Secret Clear Silicone Grease
How to Add Tannin Filtration to Viqua VT1 DWS Ultraviolet System
How to Change a Whole House Carbon Water Filter
How to Change a Whole House Sediment Water Filter
How to Replace an inline Water Filter
How to Replace the Filters in a Water Saver 75 Reverse Osmosis Drinking Water System
How to Replace the Membrane in a Reverse Osmosis Water Filter System
How to Replace the Membrane in a Water Saver 75 Reverse Osmosis System
Which Sediment Water Filter Do I need?
6 more articles…
Troubleshooting
How to Calculate the Flow Rate from Your Well Pump
How to Fix Your Water Softener | Troubleshooting - 8 Easy Steps
Reverse Osmosis Troubleshooting - Little or No Flow from Faucet
Reverse Osmosis Troubleshooting - No Flow from Faucet
Reverse Osmosis Troubleshooting Water Continuously flows to Drain
Water Softener Troubleshooting Clack WS1 Blank Screen
Water Softener Troubleshooting How to Clean Clack WS1 Injector
Water Softener Troubleshooting Restore Performance with Media Cleaning
Water Softener Troubleshooting Too much Water in Brine Tank
6 more articles…
Water Treatment Saves Your Family Money $$
How to Save Money on Water Filters with Bulk, Mix & Match Pricing
How You Can Save Money with a Water Softener
This Soap Test Shows how a Water Softener will Save You Money
Water Softener Benefits Reducing your Families Carbon Footprint
Water Softener Benefits Save Money $$ Water fixtures Last Longer
Water Softener Benefits Saving Money $$ for Your Family
Water Softener Benefits Saving Money $$ using less Detergent
Water Softener Benefits Saving Money $$ with Tankless Water Heater
Water Softener Benefits Saving Money with Electric Water Heaters
Water Softener Benfits Save Money $$ with Gas Hot Water Heater
7 more articles…
Reverse Osmosis Install
How to Install a Vectapure NX Reverse Osmosis Drinking Water System
How to Install Goldline 50 Reverse Osmosis Drinking Water System
How to Size a Commercial or Whole House Reverse Osmosis System
Water Filter Housing Installation
How to install a Viqua 3 piece Big Blue Water Filter Housing
How to install a Water Filter Housing
Hot Hub Maintenance
How to Change Your Hot Tub Water to Spa Solution
Spa Solution Hot Tub Water Treatment Hints and Tips
How to Remove Hard Water Stains
How to Remove Hard Water Stains from Faucets and Fixtures the easy way!
How to Remove Hard Water Stains from Your Glass Shower Doors-the Easy Way!
How to Remove Hard Water Stains from Your Shower head the safe, easy way!
How to Remove Hard Water Stains from Your Toilet-the Easy Way!
Chlorine and Chloramines
What are Chloramines and How Do They Affect My Family?
Which Canadian Cities use Chlorine or Chloramine in Drinking Water?
Which US Cities use Chloramine to Disinfect Drinking Water?
Returns
Can I make an exchange?
Can I return a sale item?
Do you offer a warranty?
How long do I have to return an item?
What do I do if its been more than 30 days and I want to leverage the warranty?
What do I do if my item arrives damaged?
What is your returns policy?
Where do I return my product to?
Where is my refund?
Will you cover return shipping costs?
7 more articles…
Shipping
Are there any shipping restrictions?
Covid related shipping delays
Do you offer expedited shipping?
Do you offer free shipping?
Do you ship overseas or to a P.O. box?
How long does delivery take?
How much does shipping cost outside of Canada cost?
I think my package was lost or stolen. What do I do now?
What are my shipping options?
What if I'm not home for my delivery?
What is your shipping policy?
When will you process my order?
Where do your products ship from?
Will my items all ship together?
11 more articles…
General
Can I buy in bulk?
Can I get a discount?
Can I pay in installments?
Contact us
Do you charge any additional fees?
Do you charge sales tax?
Do you have a physical store I can visit?
Do you have resellers or other retailers?
Do you offer a rewards or loyalty program?
Follow us on Facebook
Follow us on Instagram
Follow us on Twitter
Follow us on Youtube
Hours of Operation
How do I cancel or change my order?
How do I change my email address?
How do I change my password?
How do I change my shipping address?
I didn't receive or I lost my confirmation email
I want to unsubscribe
Learn more about the Water eStore
My item is out of stock
What is your privacy policy?
What is your telephone number?
When did you start your business?
Where is your store located?
Why am I seeing a charge on my bank account when I just placed my order?
Why is my Paypal not working?
25 more articles…
General
28 articles
Can I buy in bulk?
Updated on December 4, 2020
Can I get a discount?
Updated on December 4, 2020
Can I pay in installments?
Updated on December 4, 2020
Contact us
Updated on December 4, 2020
Do you charge any additional fees?
Updated on December 4, 2020
Do you charge sales tax?
Updated on December 4, 2020
Do you have a physical store I can visit?
Updated on December 4, 2020
Do you have resellers or other retailers?
Updated on December 4, 2020
Do you offer a rewards or loyalty program?
Updated on December 4, 2020
Follow us on Facebook
Updated on November 27, 2020
Follow us on Instagram
Updated on November 27, 2020
Follow us on Twitter
Updated on November 27, 2020
Follow us on Youtube
Updated on November 27, 2020
Hours of Operation
Updated on December 4, 2020
How do I cancel or change my order?
Updated on December 4, 2020
How do I change my email address?
Updated on December 4, 2020
How do I change my password?
Updated on December 4, 2020
How do I change my shipping address?
Updated on December 4, 2020
I didn't receive or I lost my confirmation email
Updated on December 4, 2020
I want to unsubscribe
Updated on November 27, 2020
Learn more about the Water eStore
Updated on November 27, 2020
My item is out of stock
Updated on December 4, 2020
What is your privacy policy?
Updated on November 27, 2020
What is your telephone number?
Updated on November 27, 2020
When did you start your business?
Updated on November 27, 2020
Where is your store located?
Updated on December 4, 2020
Why am I seeing a charge on my bank account when I just placed my order?
Updated on December 4, 2020
Why is my Paypal not working?
Updated on December 4, 2020
Home
How does it work?
Do you Know What to do During a Boil Water Advisory?
How a Chemical Free FOB Iron filter works
How a Chemical Free FOC Sulphur Filter Works
How a Chemical Free Iron Sulphur Filter Works
How a Tannin Filter Works
How Does a Commercial or Whole House Reverse Osmosis System work?
How Does a Reverse Osmosis Drinking Water System Work?
How does a water softener work?
How does an Ultra Violet (UV) Disinfection System work?
How Does an Ultraviolet Disinfection System Works to kill Bacteria
How Long Does an Ultraviolet (UV) Lamp Last?
How Long Does it Take UV to Kill Bacteria in Water?
How to Disinfect Your Well Water to Kill Bacteria
How to Submit a Water Sample for Bacteria Testing
How to use Quick Connect (John Guest type) Plumbing Fittings
Is hard water clogging your pipes?
Reverse Osmosis Drinking Water System Guards Leak Stop Safety Featrure
Tannin Water Filter Demo - Removing Color From Your Families Water
What happens during a FREE In-home Water Analysis
What is a Certified Water Specialist (CWS)?
What is the WQA and why is it important to you?
What Level of Water Hardness is Too Hard for Your Family?
What's the difference between Reverse Osmosis and Ultraviolet Disinfection?
Review
Best Water Softener for Your Family
Clack WS1 is the Worlds Best Water Softener Valve
How Fast Can You fill a Water Glass with Water Saver 75 Reverse Osmosis System?
How Important is Pure Drinking Water for My Baby?
How Long Does a Water Softener Last
How Much Water Does a Reverse Osmosis Drinking Water System Waste?
How to Choose an Ultraviolet Disinfection System for Water on Your Boat
Is All Bottled Water the Same?
Is tap water pure enough for your family?
Reverse Osmosis Insider Buying Tips
RO Drinking Water System Review Goldline 50
Should I Bathe My Baby in Tap Water?
Ultraviolet UV Disinfection System Insider Buying Tips
UV Dynamics Ultraviolet Minirack Disinfection System Review
Vectamaxx Commercial Whole House Reverse Osmosis Unboxing and Overview
Viqua 3 piece Water Filter Housing Review
Viqua IHS12 D4 Minirack Ultraviolet System Review
Viqua Sterilight (UV) Ultraviolet Disinfection System Review
Water Saver 75 High Efficiency Reverse Osmosis Drinking Water System Review
Water Softener Insider Buying Tips
Water Softener Review - Clack WS1
Water Softener Review – Water Boss Pro 180 and Pro Plus 380 High Efficiency Water Softeners
Water Softeners for Cottages
Water Treatment for Dummies Book Review
What's in Your City Tap Water?
Why I love the UV Dynamics Mini Rack UV Water Filter Systems
Why I Love the Viqua IHS12 D4 Minirack Ultraviolet UV System
Why we Love Spa Solution Hot Tub Water Conditioner
Water Treatment Equipment Maintenance
Clack WS1 Water Softener Settings
Clack WS1 Water Softener Valve Settings
How to Change Filter Viqua 3 piece Water Filter Housing 7 easy steps
How to Change Filters in a Goldline 50 Reverse Osmsois Drinking Water System
How to Change Filters in a Reverse Osmosis System
How to Replace Automatic Shut Off Valve in Reverse Osmosis Drinking Water System
How to Reset the time on Clack WS1 Water Treatment Equipment
How to Setup and Clean a Mazzei with Bypass Air Injector
How to Winterize a Cottage Water Softener
How to Winterize Your Cottage Water Filter System
Water Treatment Equipment Order of Water Flow
Water Softener Installation and Maintenance
Does a Water Softener add salt to your water?
How Much Salt Should be in Your Water Softener
How to Bypass a Clack WS1 Water Softener
How to Make Your Water Softener Last Longer
How to remove the salt clog from your water softener?
Water Boss Water Softener Basic Programming in 5 Easy Steps
Water Boss Water Softener Maintenance & Repair - Clean or Replace Injector 5 Easy Steps
Water Softener Installation 2A WaterBoss Plumbing Connections
Water Softener Installation 5A – Putting WaterBoss into Service 10 Easy Steps
Water Softener Installation Part 1 Where to Install WaterBoss and Clack
Water Softener Installation Part 2C Clack WS1 Plumbing
Water Softener Installation Part 3 Drain Connection Options
Water Softener Installation Part 4C Programming Your Clack WS1 Water Softener
Water Softener Installation Part 5C Putting Clack WS1 Water Softener into Service
Water Softener Maintenance Cleaning Out Your Brine Tank
Water Softener Sweat Jacket Sizing and Installation
WaterBoss Water Softener Clean Flow Control & Brine Piston 9 Easy Steps
WaterBoss Water Softener Maintenance & Repair - Replace Piston and/or Drive End Cap Assembly
WaterBoss Water Softener Maintenance & Repair How to Remove Salt Clog in 3 Easy Steps
What is the Best Salt to Use in My Water Softener?
UV Installation and Maintenance
Disinfecting Your Household Plumbing
Household Water Disinfection the Easy Way
How to Add an Ultraviolet Light to Your Reverse Osmosis Drinking Water System
How to Add Solenoid to Your Ultraviolet System
How to Add Tannin Filtration to UV Dynamics Minirack UV
How to Assemble and Install a Pura UV System
How to Change the Filters and Lamp in Viqua VT1 DWS UV System
How to Change the Lamp in Viqua/Trojan UV Max Ultraviolet System
How to Install a UV Dynamics Mini Rack UV Water Filter System
How to Install a Viqua/Sterilight UV Disinfection Water Filter
How to Install a Water Saver 75 High Efficiency Reverse Osmosis Drinking Water System
How to Install UV Dynamics Water Filter Disinfection System
How to Install Viqua D4 or E4 22 gpm UV System – 11 Easy Steps
How To Install Viqua IHS12 D4 Minirack Ultraviolet System
How to Install Viqua VT1 DWS UV Drinking Water System
How to Replace Lamp and Filters in Viqua IHS12 D4 UV System
How to Replace Lamp and Service UV Dynamic Water Filter System
How to Replace Lamp and Service UV Dynamics Mini Rack Water Filter
How to Replace Viqua E4 Ultraviolet System Lamp and Service
How to Replace Viqua/Sterilight Ballast in UV Water Filter
How to Replace Viqua/Sterilight UV Lamp in Water Filter
How to Use New Viqua Grey Sleeve Bolt in UV Systems
Planning a Commercial or Whole House Reverse Osmosis System Installation
Pura UV Prefilter and Bulb Replacement
Ultraviolet Preventative Maintenance Insulating Your Pipes
Viqua UV Interactive LCD Controller Setup and Use
Viqua/Sterilight DWS UV Filter and Bulb Replacement
Which Viqua Trojan UV Max Replacement Controller Do I Need? | How to replace?
Iron and Sulphur Installation and Maintenance
FOB FOC Installation Part 4CF Programming Your Iron Sulphur Filter
FOB FOC Installation Part 5CF Putting Iron Suphur Filter into Service
How to Winterize Iron and Sulphur Water Filter FOC FOB
Water Filters
Easy Water Filter Maintenance Using Plumbers Secret Clear Silicone Grease
How to Add Tannin Filtration to Viqua VT1 DWS Ultraviolet System
How to Change a Whole House Carbon Water Filter
How to Change a Whole House Sediment Water Filter
How to Replace an inline Water Filter
How to Replace the Filters in a Water Saver 75 Reverse Osmosis Drinking Water System
How to Replace the Membrane in a Reverse Osmosis Water Filter System
How to Replace the Membrane in a Water Saver 75 Reverse Osmosis System
Which Sediment Water Filter Do I need?
Troubleshooting
How to Calculate the Flow Rate from Your Well Pump
How to Fix Your Water Softener | Troubleshooting - 8 Easy Steps
Reverse Osmosis Troubleshooting - Little or No Flow from Faucet
Reverse Osmosis Troubleshooting - No Flow from Faucet
Reverse Osmosis Troubleshooting Water Continuously flows to Drain
Water Softener Troubleshooting Clack WS1 Blank Screen
Water Softener Troubleshooting How to Clean Clack WS1 Injector
Water Softener Troubleshooting Restore Performance with Media Cleaning
Water Softener Troubleshooting Too much Water in Brine Tank
Water Treatment Saves Your Family Money $$
How to Save Money on Water Filters with Bulk, Mix & Match Pricing
How You Can Save Money with a Water Softener
This Soap Test Shows how a Water Softener will Save You Money
Water Softener Benefits Reducing your Families Carbon Footprint
Water Softener Benefits Save Money $$ Water fixtures Last Longer
Water Softener Benefits Saving Money $$ for Your Family
Water Softener Benefits Saving Money $$ using less Detergent
Water Softener Benefits Saving Money $$ with Tankless Water Heater
Water Softener Benefits Saving Money with Electric Water Heaters
Water Softener Benfits Save Money $$ with Gas Hot Water Heater
Reverse Osmosis Install
How to Install a Vectapure NX Reverse Osmosis Drinking Water System
How to Install Goldline 50 Reverse Osmosis Drinking Water System
How to Size a Commercial or Whole House Reverse Osmosis System
Water Filter Housing Installation
How to install a Viqua 3 piece Big Blue Water Filter Housing
How to install a Water Filter Housing
Hot Hub Maintenance
How to Change Your Hot Tub Water to Spa Solution
Spa Solution Hot Tub Water Treatment Hints and Tips
How to Remove Hard Water Stains
How to Remove Hard Water Stains from Faucets and Fixtures the easy way!
How to Remove Hard Water Stains from Your Glass Shower Doors-the Easy Way!
How to Remove Hard Water Stains from Your Shower head the safe, easy way!
How to Remove Hard Water Stains from Your Toilet-the Easy Way!
Chlorine and Chloramines
What are Chloramines and How Do They Affect My Family?
Which Canadian Cities use Chlorine or Chloramine in Drinking Water?
Which US Cities use Chloramine to Disinfect Drinking Water?
Returns
Can I make an exchange?
Can I return a sale item?
Do you offer a warranty?
How long do I have to return an item?
What do I do if its been more than 30 days and I want to leverage the warranty?
What do I do if my item arrives damaged?
What is your returns policy?
Where do I return my product to?
Where is my refund?
Will you cover return shipping costs?
Shipping
Are there any shipping restrictions?
Covid related shipping delays
Do you offer expedited shipping?
Do you offer free shipping?
Do you ship overseas or to a P.O. box?
How long does delivery take?
How much does shipping cost outside of Canada cost?
I think my package was lost or stolen. What do I do now?
What are my shipping options?
What if I'm not home for my delivery?
What is your shipping policy?
When will you process my order?
Where do your products ship from?
Will my items all ship together?
General
Can I buy in bulk?
Can I get a discount?
Can I pay in installments?
Contact us
Do you charge any additional fees?
Do you charge sales tax?
Do you have a physical store I can visit?
Do you have resellers or other retailers?
Do you offer a rewards or loyalty program?
Follow us on Facebook
Follow us on Instagram
Follow us on Twitter
Follow us on Youtube
Hours of Operation
How do I cancel or change my order?
How do I change my email address?
How do I change my password?
How do I change my shipping address?
I didn't receive or I lost my confirmation email
I want to unsubscribe
Learn more about the Water eStore
My item is out of stock
What is your privacy policy?
What is your telephone number?
When did you start your business?
Where is your store located?
Why am I seeing a charge on my bank account when I just placed my order?
Why is my Paypal not working?