HOW DO I ACTIVATE MY ACCOUNT?
The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at customerservice@mandala-sol.com.
HOW CAN I TRACK MY ORDERS & PAYMENT?
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within twenty-four (24) hours.
HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
After logging into your account, go to your Shopping Cart. Here, you will be able to cancel your order.
WHAT PAYMENT METHODS ARE AVAILABLE?
Currently we accept American Express, Discover, Mastercard, and Visa cards. We also accept Apple Pay, Shopify Pay, and Paypal payments.
IS MY PAYMENT INFORMATION SECURE?
Mandala Sol has no access to specific payment information. Once you verify your identity, the info moves from this environment directly to the payment network to complete the transaction. Only your shipping details and payment information are stored and encrypted on Shopify’s PCI compliant servers.
HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?
Paypal is one of the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated for your order.
It's fast, easy & secure.
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one. Without a Paypal account, all you need is any Debit/Credit card that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the one of the easiest & most secure ways to make payment online. For more details, click here on how Paypal works for you.