TRADITIONAL FUNERAL WEBSITE
Confuse people with a website packed with information and obscure categories. No instant help, poor website search functionality, and long wait times.
AI-ENHANCED FUNERAL WEBSITE
Leverage an engaging chatbot to guide people to the information they're looking for, quickly. Reduce repetitive phone and email inquiries, and allow your staff to focus on more complex matters.
Works With All Platforms and Custom Sites
Why Your Funeral Home Needs Gobot:
Available 24/7, 365
Customers arrive at your site at all hours of the day. Never make a customer leave a voicemail. Leverage a chatbot that never sleeps and that can offer immediate support and collect contact information in a conversational way.
Avoid website information overload
Lots of website information can be overwhelming. Grieving people want immediate responses to specific questions they may have. Our chatbots understand natural language queries and respond instantaneously with the information your visitor is looking for.
Boost sales and increase return on your advertisement spend
Chatbots convert better than forms. You spend lots of money drawing traffic to your site. Leverage a chatbot to make sure you collect their contact information before they leave.
Evolve and optimize
We will continue to optimize your chatbot over time so as to make sure that it is addressing your customers' questions even as they evolve over time, e.g., questions regarding COVID-19.
Sympathy, Sympathy, Sympathy
Conversational chatbots are more sympathetic than forms, and are definitely better received than having to leave a voicemail and waiting on a response. We will set up a chatbot for your site that engages visitors in a conversation, expresses condolences, and collects information in a more humane way.
Hand-off to a live person
If you leverage live chat, we will set your chatbot up to transfer to a human agent upon visitor request.
Get notified by email when your chatbot interacts with a visitor requesting follow-up. Your chatbot will send an email with the transcript to your email inbox or help desk so you can reply with full context.
Your chatbot can automatically send your visitors email on topics they express interest in during their chats. For example, clicks on “Send me information about cemetery options” or “Send me a free funeral planning guide” quick reply buttons can trigger an email to your visitors with this information.
Up and running in 48 hours
We will set up your chatbot quickly. We will create a draft for your review and get your chatbot live within 48 hours.
Your staff's time is valuable. Our team of chatbot pros will build and manage your bot for you.
We'll analyze your website and build you an intelligent virtual assistant chatbot using our conversational AI platform that gets smarter over time. Here's how it works:
We study your website/app to thoroughly understand your needs.
We'll do a deep dive into your materials and translate this knowledge into an actionable automation game plan.
We build a Gobot chatbot and set you up for ongoing success.
With our newfound understanding of your needs, we'll use the Gobot builder to build the perfect conversational AI virtual assistant chatbot.
We optimize performance by monitoring chatbot stats.
We'll keep a close eye on your chatbot's performance, watching its conversations, consistently providing suggested improvements, and sharing analytics.
Powerful Chatbot Platform Built for Funeral Homes. No Coding Required.
Even though we'll build and manage your bot for you, start to finish, you'll still have full access to Gobot's chatbot building platform.
Gobot's robust drag-and-drop visual chatbot builder makes it easy for your team to update your bot on the fly.
See all of your bot conversations and contacts in one central location. Easily review and filter chats.
Connect To Your Systems
Connect Gobot to your internal systems to allow your bot to pull in and push out data as necessary.
We're happy to build custom integrations and functionality to satisfy your exact requirements.
Hand Off To Your Staff When Needed
If your bot is unable to answer a question, it can connect the chatter with the correct human staff member via email or phone. Gobot can automatically send a chat transcript with full context to your staff, and they can reply directly to that email. Gobot can also provide the chatter with the correct department's phone number.
Easily Create, Organize
& Publish Help Articles
Gobot's AI scans your content to intelligently suggest answers to people's questions. You can also leverage Gobot's full page Knowledge Base functionality as your website's public Help Center.
Gauge public opinion and collect feedback via chat polls
Allow members of the public to voice their opinions on important issues. Turn this feedback into actionable results.
Monitor and Capture Performance
Get chatbot performance reports. Analyze chatbot volumes, topics, unanswered vs. answered questions, abandonment rate, and more. Connect with Google Analytics for additional stats.
We'll match your chatbot to your funeral home's website. Customize sizing, coloring, positioning, spacing, and much more.
Gobot was designed from the ground up with privacy in mind. Automatically track visitor consent, create compliance logs, include geographic bot triggers so data collection can be tailored to regions with heightened privacy requirements, and more.